eCommerce
eCommerce transformation
eCommerce is a staple for many businesses, but success lies in its execution.
Customers demand and expect fast delivery, easy payment options, a great shopping experience, multiple ways to get their product, free returns, and more. We combine our many years of experience with our Digatil Business System to help you achieve this, building eCommerce operations that are innovative, unique, and grow beyond all expectations.
Digatil Business Domains associated with this service:
Technology: C. Technology
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C00003 Business Requirements Alignment
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C00006 Application Audit
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At the Core of our consulting services
... is the Digatil Business System
This system enables us to provide industry-leading results to the organizations we work with. It includes a series of proprietary tools, techniques, and approaches that are the result of decades of practice and research.
The Digatil Business System Advantage
Our capabilities, achieved through our proprietary Digatil Business System, include:
- Use of Artificial Intelligence and machine learning to provide insights and information into business problems and industry trends. It’s also utilized to create solutions and to run business scenario simulations: know what will happen before spending significant time and resources on implementations
- Conversion of the enterprise into an agile operation
- Automation across all of your business processes
- Application integration
- New low code applications
- Changes in operating models
- Risk analysis and management including the application of best practices
- Comprehensive implementation plans
- Solutions implementation and post-implementation support
- Customer analysis
- Application of big data and machine learning/AI with advanced analytics
- Regulatory compliance both domestically and internationally
Blog Posts
Why you keep throwing new business process at things, why it doesn’t work, and how to fix it
In startups, you move fast: it’s lean in all respects, from the size of teams, to budgets, to process. In the enterprise, it’s weighed down
Are iPads Laptop and Desktop Replacements?
iPads defined the tablet category of computers. Originally launched in 2010 via a memorable Steve Jobs led Keynote, the iPad has grown to become quite
Service Sub-Areas
Customer & marketing / journey mapping
The customer is the most important thing and this is built into the core of our Digatil Business System. We’re here to help you not only with understanding your consumer base today, but in the future. Nailing this down means that we will get you several steps ahead of the market and avoid spending money on projects and things that don’t align with where your customers are going.
Compliance and security and payments
Data privacy and security consulting ensures that eCommerce businesses adhere to best practices in protecting consumer data and maintaining confidentiality. Compliance with local and international eCommerce regulations is also critical, helping businesses navigate the complex legal landscape and operate smoothly across borders. Risk management assessments are integral, identifying potential vulnerabilities and mitigating risks to ensure business continuity. Additionally, payment gateway integration and optimization are vital for facilitating smooth and secure transactions, enhancing customer trust and satisfaction.
Fraud prevention and security measures further safeguard businesses against malicious activities and potential financial losses. Finally, financial planning and management specific to eCommerce are essential for maintaining healthy finances, optimizing costs, and ensuring profitability in a competitive online marketplace. Together, these services provide a robust framework for managing the operational, legal, and financial aspects of an eCommerce business.
Business development / planning
While what we practice is science, there is an artistic component to it as well: creativity is an essential part of how we work. Complex problems demand creative approaches. Our Digatil Business System is a complete and proprietary approach to business development and covers every major component of a modern business—from technology, to human resources, customer profiling, and more.
Platform Selection and Technology Consulting
Assistance with choosing the right eCommerce platform, such as Shopify, Magento, or WooCommerce, is crucial for businesses to ensure they select a platform that best fits their specific needs and scalability requirements. Integration with existing IT systems and business processes is also essential, enabling a seamless flow of data and activities across various departments and improving operational efficiency.
Additionally, recommendations on technology stacks and infrastructure help businesses build robust, secure, and scalable IT environments that support their eCommerce activities. Collectively, these services ensure that the technical foundation of an eCommerce business is well-established, optimized, and aligned with the overall business strategy.
Business Analysis
We need to know where we are to understand how to get to where we need to go. So, business requirements collection and analysis is another key component of the Digatil Business System. We collect and analyze requirements across a series of business processes and break this down by department to get a detailed and overall understanding of how things operate today. Using our unique approach, we are able to highlight areas of opportunities across an entire organization, and break through silos to link several complex business processes.
1 Day Sprint...
The 1 Day Sprint is based on the Book from Digatil’s founder called 1 Day Sprint. It’s a rapid 1 day session where a business problem is defined and solved through key collaboration and prototyping. The 1 Day sprint has been designed based on years of experience working with startups and large enterprises. It enables organizations to stop the churn and rapidly get things done. It gets the right people in the room, it provides a framework for high bandwidth collaboration, and provides for innovation and creativity so innovative and high quality solutions are able to be output by the team.
Anatomy of the 1 Day Sprint
This is where you organize the key people who will be part of the 1 Day Sprint along with other resources.
We start the day with looking at key, existing materials that aid in designing a solution to the problem at hand.
At this point, we understand the context and background of the problem, along with what the customers need. The problem is more refined into a formal definition and a consensus reached on the problem definition.
Now that we have a clear problem statement, we rapidly collaborate to identify potential solutions through a series of tools and techniques.
Once a solution is selected, we then move to rapidly prototyping it. Often times, this is a technology product but it doesn’t necessarily have to be. It may be that a process is re-engineered with minimal technological impact and undertakings.
Once we have a prototype, an action plan is developed on next steps.
The next 30 days are about getting things in order to build the prototype. After this initial 30 days, the build shouldn’t take longer than 60-90 days to build and be ready to launch.
